Support & Info
Frequently Asked Questions
Find answers to the most common questions about custom card creation, shipping, materials, and our policies.
Creating your card is simple. Choose your preferred card style, upload your favorite photo, personalize it with your name, number, or custom details, preview your design, and place your order. Once approved, we'll professionally print and ship your custom collectible card.
Every custom card order includes your personalized trading card printed on premium cardstock, secured in the protective case of your choice (MagPro or MagPro Lite), and sealed with our official Watco authenticity sticker.
Yes! Our live preview tool allows you to see exactly how your customized card will look before you add it to your cart. You can tweak the text, colors, and photo placement until it is absolutely perfect.
We recommend high-resolution, uncropped photos with good natural lighting. Vertical (portrait) orientation works best for our card templates, ensuring your subject is front and center.
Standard production and shipping usually take 5-7 business days. We also offer expedited shipping options at checkout if you need your card in a hurry.
Yes, we ship worldwide! International shipping rates and times are calculated at checkout based on your exact location.
The MagPro case is our premium, ultra-clear magnetic holder. It is UV-resistant and designed to protect your custom card from fading, bending, and physical damage while displaying it perfectly.
Absolutely! We offer team and bulk discounts for orders of 10 or more cards. Reach out to our support team for a custom quote and bulk uploading instructions.
Because every Watco Card is 100% custom-made using your photos and details, all sales are final. However, if your card arrives damaged or has a printing error, we will happily replace it for free.
You have a strict 2-hour window after placing your order to cancel or request an edit. After that, your design is sent straight to our production floor and can no longer be changed.